Steve Carlisle founded Thunderbird Editions, Ltd. in Clearwater, Florida in 1993. The publisher of fine art limited editions and gallery is now located in the foothills of the Appalachian Mountains of North Georgia, near Atlanta.
Our phone number is 727.461.3535 • Call or email us!
Thank you!
PRIVACY NOTICE & TERMS AND CONDITIONS
PRIVACY NOTICE
Thunderbird Editions’ Pledge Regarding the Responsible Use and Protection of Customer Information
At Thunderbird Editions we respect the confidentiality of your personal information, and it is our ongoing responsibility to ensure that it is protected. We are providing you with this notice to inform you of how Thunderbird Editions responsibly uses and safeguards your nonpublic personal information. By “nonpublic personal information” we mean personally identifiable information that has not been obtained from a public source. Some examples of this are your social security number or the name of your employer. We encourage you to read this notice and to call, visit or email us if you have any questions.
The following is our continuing commitment to the responsible use and protection of your confidential information:
a)
Protection of Confidential Information:
We will safeguard, according to prudent security standards, the confidentiality of all nonpublic personal information you provide for us.
b)
Collection, Use and Retention of Confidential Information:
Thunderbird Editions limits the collection, use and retention of confidential information to what we believe is necessary to administer our business, to provide you with exceptional quality service, to comply with regulatory retention of information, and to make available to you other promotions, services, and opportunities that may be of benefit or interest to you. For example, your information may be used to evaluate your eligibility for a loan or other services.
c)
Information Collection:
We may collect:
We may collect:
Information we receive from you on applications and forms, or other information that you provide for us – for example: your income or where you work;
Information you voluntarily submit – for example, your fax number, your e-mail address;
Information about your transactions with our affiliates, others or us.
Information we receive from a consumer-reporting agency, such as your creditworthiness, your employment verification, etc.
d)
Security Procedures to Protect Confidential Information:
A fundamental element of safeguarding your confidential information is to provide protection against unauthorized access or use of this information. We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public information.
e)
Sharing Information with Third Parties Outside of Thunderbird Editions:
We may be required to or may share some or all of the information that we collect about you, as permitted by law, for the following purposes-
to third parties to process or service a financial transaction that you requested or authorized
to state registration agencies, our regulators and auditors
to consumer reporting agencies
to third parties that assist us in marketing our accounts and service
to third parties that provide support for services for our products, such as companies that service our mailings.
to respond to a subpoena, court order or judicial process.
Whenever other companies or third parties provide support services on our behalf, we require them to conform to our confidentiality and information security standards. They are allowed to use confidential information only to provide the service or product on Thunderbird Editions’s behalf.
TERMS & CONDITIONS
TERMS AND CONDITIONS OF SALE
At Thunderbird Editions, we pride ourselves with a job well done. From the very beginning it's about quality vs quantity. We treat every Client and project with the utmost respect, whether you are an artist that is just starting out, or one of the largest artists or corporations in the country. We feel what gives us the ability to do our jobs great, besides the love for what we do, is to set forth our terms and conditions of sale to alleviate any confusion during the process of producing excellent work for you.
The "Limitation of Liability" and "Important Information" sections are part of every order we accept and by submitting a job to Thunderbird Editions, the Client agrees to all terms and conditions set forth.
LIMITATION OF LIABILITY
While we do our very best to handle all Client materials submitted to us as if they were our own, submitting your original materials, including but not limited to original works of art, photographs, original film, prints, one of a kind materials... to us constitutes your agreement that any damage or loss caused by Thunderbird Editions or while in possession of Thunderbird Editions, even through the negligence or fault of our company or fire, flood, storm, theft or mechanical failure, will entitle you only to replacement with an equivalent amount of original materials. Except for such replacement, no other warranty, liability, or guarantee of any kind is offered, expressed, or implied.
This limitation of liability is a part of every order accepted by Thunderbird Editions, Inc. and the Client agrees to such limitation, and further agrees not to pursue recovery for incidental or consequential damages.
We will hold no liability in the event of loss or damage by mail carriers, messengers, or other delivery services. Clients should inform us when a job is submitted if shipping insurance is desired.
All digital media such as CDs, DVDs, hard drives, flash drives, and memory cards submitted to Thunderbird Editions, Inc. is accepted without any liability, guarantee, or warranty of any kind to either the media itself or the data it contains. Please be sure to keep a backup copy of your data before sending it to us as well as when your job is completed and sent back to you, as hardware failures can happen.
copyright & client responsibility
Thunderbird Editions firmly believes in protecting the copyright of artists. Clients agree that by submitting any order to Thunderbird Editions that she or he has the appropriate rights and documentation to prove the rights to reproduce the submitted materials for reproduction, scanning, photography, printing or for any service that Thunderbird Editions provides.
Furthermore, Client agrees to hold harmless and indemnify Thunderbird Editions it's officers, employees or agents from any legal action concerning copyright infringement. Thunderbird Editions will in no way be held liable for copyright infringement and will do everything in our power to discourage such actions.
IMPORTANT INFORMATION
data storage
We do not archive Client data for long-term storage. We repeat, we do not archive Client data for long-term storage. Copies of Client digital files, including scans, captures, or print files created, manipulated, enhanced, altered, or used by Thunderbird Editions are only kept on our computers while a job is in progress. We provide the final files to you at the end of each job. Please make backup copies of any work sent back to you by Thunderbird Editions as we are not liable for digital file storage.
unclaimed materials
Thunderbird Editions does not guarantee long-term storage of original materials submitted to us. Customers are responsible for picking up originals or work produced by us relating to the Client job including, but not limited to, artwork, negatives, transparencies, prints, or other materials in a timely manner. All unclaimed materials will be destroyed after six months.
portfolio usage & social media
From time to time, we will update our portfolios, both in print and web, including on the Thunderbird Editions domain as well as through various social media networks and advertising events that we participate in. If a Client's work is used as such, we will do our best to notify you. We will provide a copyright notice as well as links to the Client's website.
client information
We respect our Clients' privacy. We will not disclose any Client information submitted to Thunderbird Editions to any outside individual or business for any reason whatsoever without express written permission of the Client in question to the extent of the law. If a job or project is sensitive or secretive in nature, please let us know when the job is submitted.
mailing lists
We reserve the right to use Client contact information to send promotional mailings and special offers through either postal mail or email. Clients may request to be excluded from such mailings. Your name will be promptly removed from all such mailing lists upon our receipt of your request.
final notes
We believe in an open line of communication, so if there is any part of our terms and conditions you would like clarified or would like to discuss, please do not hesitate to contact us here at the studio by phone.
We look forward to working with you soon!
Terms of Sale:
Returns accepted within 7 days of receipt if item still in described
condition. Returned merchandise should be in the original (or equivalent)
packaging. Refunds initiated on item return and inspection
condition. Returned merchandise should be in the original (or equivalent)
packaging. Refunds initiated on item return and inspection
Shipping Terms:
Orders shipped within 3-5 business days. Shipping costs are based on weight and distance from our store.